Website Terms of Use

These form the basis of a contract between us, 'MFD Marketing Ltd', and you, the 'User' of www.mfdmarketing.com, known as the 'Site'.

All sales and bookings are subject to MFD Marketing Ltd.'s terms although your statutory rights will not be affected.

MFD Marketing Ltd. reserves the right to revise and amend the terms at any time. The terms in place at the time of booking or sale will remain in force.

In the event it becomes necessary for court action, the law of England and Wales will apply.

1 Introduction

1.1 By accessing this website (www.mfdmarketing.com) and/or any of its child pages, you agree to be bound by these Terms of Use.

1.2 These terms are applicable with laws and regulations in England and Wales.

1.3 If you do not agree to these terms, please do not use this site.

2 Cookies

2.1 Our website uses cookies to enhance your browsing experience, analyse site traffic, and deliver tailored content.

2.2 By continuing to use this website, you consent to our use of cookies.

2.3 Cookies are small data files stored on your device to help us understand user behaviour and improve site functionality. We may use both session and persistent cookies for purposes such as remembering login preferences, tracking analytics, and supporting social media features.

2.4 You can manage or disable cookies through your browser settings.

2.5 Please note that disabling cookies may affect your ability to use certain features of our site.

2.6 For more information, refer to our Cookie Policy and Privacy Policy.

3 Intellectual Property (IP) and Copyright

3.1 All content, designs, logos, images, text, product names and descriptions, service names and descriptions and other materials on this site are the exclusive intellectual property of MFD Marketing Ltd. and are protected by applicable copyright, trademark and intellectual property laws in England and Wales.

3.2 You may not copy, reproduce, republish, distribute or use any content without prior written consent from MFD Marketing Ltd.

3.3 Unauthorised use may result in legal action including but not limited to cease-and-desist orders, claims for damages and prosecution in accordance with the laws of England and Wales.

3.4 MFD Marketing Ltd. reserves the right to gather any evidence and to pursue any infringement through civil proceedings, which may lead to court action and financial penalties.

4 Use of Website

4.1 You agree not to misuse the site or engage in any activities that may harm its functionality including but not limited to hacking, data mining, or submitting false information through forms.

4.2 All information on this site is up to date and accurate to the best of MFD Marketing Ltd.'s knowledge. This includes product and service descriptions hosted on this site.

4.3 In the event of any discrepancies, please contact MFD Marketing Ltd. directly at sian@mfdmarketing.com.

4.4 MFD Marketing Ltd. will aim to resolve any queries within 24 hours.

5 Email List Sign-Up

5.1 By subscribing to our mailing list via this site, you consent to receive occasional emails from MFD Marketing Ltd. regarding updates, offers, and content.

5.2 By purchasing any products via this site, you consent to receive occasional emails from MFD Marketing Ltd. regarding updates, offers, and content.

5.3 You have the right to unsubscribe at any time either:

5.3.1 Clicking the ‘Unsubscribe’ link included in the footer of each email from MFD Marketing Ltd. sent from Flodesk.

5.3.2 Writing to MFD Marketing Ltd. via email at sian@mfdmarketing.com

6 Online Store (DIY Products)

6.1 Product prices are listed in GBP £ and are subject to change without notice.

6.2 Payments are securely processed via Stripe. Any payment and order confirmation emails are sent immediately via email, to the email address that you provide during the checkout process. Emails are sent from Stripe for payment confirmation and Squarespace eCommerce for post-purchase confirmation and the delivery of products.

6.3 Orders are dispatched immediately via email following completion of the checkout process, to the email address that you provide during the checkout process.

6.4 Due to the nature of digital products, MFD Marketing Ltd. operates a No Refund Policy.

6.5 If you believe there is an issue with accessing your product/s that is within the reasonable control of MFD Marketing Ltd., please contact MFD Marketing Ltd. by emailing sian@mfdmarketing.com. MFD Marketing Ltd. will endeavour to respond to you within 2 working days.

6.6 The digital products explicitly do not come with any license rights such as Master Resell Rights (MRR) and Private Label Rights (PLR). They are intended for personal use only by the customer who purchased them. You are not authorised to make copies and/or reshare or redistribute MFD Marketing Ltd.'s content and/or digital products, whether this be in part or in full. MFD Marketing Ltd. reserves the right to gather evidence and pursue any infringement through civil proceedings.

6.7 If you purchase the 'Brand Builder Strategy Guide' with accompanying Mood Board, please note that you will need a free Canva account to access and use the Mood Board template. You can create a free account on Canva at https://www.canva.com. It is your responsibility to create an account in order to access and use the template.

7 Discovery Call Booking & Commencement

7.1 Submission of the free discovery call request form on this site does not guarantee a confirmed discovery call with MFD Marketing Ltd.

7.2 Please provide accurate information to identify and contact you within the form. A first name and valid email address is required as minimum, to contact you via email and send an online meeting invitation. If you provide an incorrect email address MFD Marketing Ltd. accepts no liability for the absence of communication or a discovery call invitation.

7.3 Once the form has been received, MFD Marketing Ltd. will follow up to schedule your session based on the availability of both parties.

7.4. If you wish to rearrange your discovery call, you can do so by contacting MFD Marketing Ltd. via email at sian@mfdmarketing.com. You can not rearrange your call if you are within 2 days of the call start date and time.

7.5. If you wish to cancel your discovery call, you can do so by contacting MFD Marketing Ltd. via email at sian@mfdmarketing.com.

7.6. If you are late joining your discovery call, MFD Marketing Ltd. is not obligated to fulfil the full 30 minutes of your call and reserve the right to terminate the call at the scheduled end time.

7.8. If you do not attend your discovery call, this is classed as a no show. MFD Marketing Ltd. is not obligated to reschedule your discovery call after you have not turned up.

7.9. If MFD Marketing Ltd. needs to rearrange your discovery call, you will be contacted via email as soon as reasonably possible via the email you provided during the booking process. MFD Marketing Ltd. will make reasonable effort to reschedule to a date and time that works for you.

7.10. If MFD Marketing Ltd. is late joining your discovery call, your full 30 minutes will be honoured by either:

7.10.a. Extending the call end time to account for the lost time. (For example, if the call starts at 10:08am, MFD Marketing Ltd. will run until 10:38am if you are able to continue).

7.10.b. Running to the booked call end time, and then make reasonable effort to schedule and fulfil the leftover time with you at a date and time that works for you.

7.11. If MFD Marketing Ltd. cannot attend your discovery call due to unforeseen circumstances, you will be contacted via email as soon as reasonably possible via the email you provided to us during the booking process. MFD Marketing Ltd. will make reasonable effort to reschedule to a date and time that works for you.

7.12. MFD Marketing Ltd. reserves the right to reschedule a discovery call if there are audial or visual disturbances from either party which are disrupting the call. For example, drops in internet connectivity, excessive background noise.

7.13. Any advice or guidance that is given from MFD Marketing Ltd. is to the best of knowledge and based on the information that you give prior to and during the call.

7.14. It is your responsibility to use any advice that is given to you. MFD Marketing Ltd. does not guarantee results nor take responsibility for any outcomes that are claimed to be the fault of any conversations in your discovery call.

7.15. MFD Marketing Ltd. reserves the right to refuse to book a discovery call in future with you if you accrue 3 instances of no shows, cancellations and/or rearranged call dates.

7.16. MFD Marketing Ltd. reserves the right to terminate a discovery call at any point if you are deemed to be displaying any intimidating and/or inappropriate behaviour. MFD Marketing Ltd. also reserves the right to gather evidence for its representation if such event occurs.

7.17. By accepting these terms and conditions, you confirm your understanding that a discovery call does not guarantee that MFD Marketing Ltd. will work with you.

8 Privacy Policy

8.1 MFD Marketing Ltd. takes your privacy seriously. Our Privacy Policy explains how your data is collected, stored, and used. You can view it HERE.

9 Third Party Links and Integrations

9.1 This site may contain links to external websites or services.

9.2 MFD Marketing Ltd. are not responsible for the content or practices of third-party sites. Use them at your own discretion and be sure to read their terms to ensure that you are comfortable with them.

10 Disclaimer and Limitation of Liability

10.1 MFD Marketing Ltd.’s services and content are provided “as is” without warranties of any kind.

10.2 MFD Marketing Ltd. is not liable for any damage resulting from your use of the website, including data loss or service interruptions.

11 Modifications to Terms

11.1 MFD Marketing Ltd. may update these Terms of Use periodically.

11.2 Continued use of the site after updates implies your acceptance of the revised terms.

11.3 The latest version of the terms will always be posted here.

12 Governing Law

12.1 These Terms of Use are governed by the laws of England and Wales.

12.2 Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.

13 Contact Information

13.1 If you have any questions regarding these terms, please contact MFD Marketing Ltd. via email at sian@mfdmarketing.com.