Website Terms of Use
These form the basis of a contract between us, 'MFD Marketing Ltd', and you, the 'User' of www.mfdmarketing.com, known as the 'Site'.
All sales and bookings are subject to MFD Marketing Ltd.'s terms although your statutory rights will not be affected.
MFD Marketing Ltd. reserves the right to revise and amend the terms at any time. The terms in place at the time of booking or sale will remain in force.
In the event it becomes necessary for court action, the law of England and Wales will apply.
These terms were last updated on 4th May 2026.
1 Introduction
1.1 By accessing this website (www.mfdmarketing.com) and/or any of its child pages, you agree to be bound by these Terms of Use.
1.2 These terms are applicable with laws and regulations in England and Wales.
1.3 If you do not agree to these terms, please do not use this site.
2 Cookies
2.1 Our website uses cookies to enhance your browsing experience, analyse site traffic, and deliver tailored content.
2.2 By continuing to use this website, you consent to our use of cookies.
2.3 Cookies are small data files stored on your device to help us understand user behaviour and improve site functionality. We may use both session and persistent cookies for purposes such as remembering login preferences, tracking analytics, and supporting social media features.
2.4 You can manage or disable cookies through your browser settings.
2.5 Please note that disabling cookies may affect your ability to use certain features of our site.
2.6 For more information, refer to our Cookie Policy and Privacy Policy.
3 Intellectual Property (IP) and Copyright
3.1 All content, designs, logos, images, text, product names and descriptions, service names and descriptions and other materials on this site are the exclusive intellectual property of MFD Marketing Ltd. and are protected by applicable copyright, trademark and intellectual property laws in England and Wales.
3.2 You may not copy, reproduce, republish, distribute or use any content without prior written consent from MFD Marketing Ltd.
3.3 Unauthorised use may result in legal action including but not limited to cease-and-desist orders, claims for damages and prosecution in accordance with the laws of England and Wales.
3.4 MFD Marketing Ltd. reserves the right to gather any evidence and to pursue any infringement through civil proceedings, which may lead to court action and financial penalties.
4 Use of Website
4.1 You agree not to misuse the site or engage in any activities that may harm its functionality including but not limited to hacking, data mining, or submitting false information through forms.
4.2 All information on this site is up to date and accurate to the best of MFD Marketing Ltd.'s knowledge. This includes product and service descriptions hosted on this site.
4.3 In the event of any discrepancies, please contact MFD Marketing Ltd. directly at sian@mfdmarketing.com.
4.4 MFD Marketing Ltd. will aim to resolve any queries within 24 hours.
5 Email List Sign-Up
5.1 By subscribing to our mailing list via this site, you consent to receive occasional emails from MFD Marketing Ltd. regarding updates, offers, and content.
5.2 By purchasing any products via this site, you consent to receive occasional emails from MFD Marketing Ltd. regarding updates, offers, and content.
5.3 By requesting a free audit via this site, you consent to receive occasional emails from MFD Marketing Ltd. regarding updates, offers, and content.
5.3 You have the right to unsubscribe at any time either:
5.3.1 Clicking the ‘Unsubscribe’ link included in the footer of each email from MFD Marketing Ltd. sent from Flodesk.
5.3.2 Writing to MFD Marketing Ltd. via email at sian@mfdmarketing.com
6 Online Store (DIY Products)
6.1 Product prices are listed in GBP £ and are subject to change without notice.
6.2 Payments are securely processed via Stripe. Any payment and order confirmation emails are sent immediately via email, to the email address that you provide during the checkout process. Emails are sent from Stripe for payment confirmation and Squarespace eCommerce for post-purchase confirmation and the delivery of products.
6.3 Orders are dispatched immediately via email following completion of the checkout process, to the email address that you provide during the checkout process. Should you not receive your order, please contact us at sian@mfdmarketing.com immediately and we will endeavour to resend it to you.
6.4 Due to the nature of digital products, all sales are final and we do not offer refunds once access has been granted, except where required by law.
By purchasing and accessing our digital products, you agree that:
The content will be made available to you immediately, and
You waive your statutory 14-day cancellation right.
6.5 Nothing in this policy limits your statutory rights under UK consumer law.
Under the Consumer Rights Act 2015, digital content must be:
Of satisfactory quality
Fit for purpose
As described in the product description
If your purchase does not meet these standards you may be entitled to a repair, replacement, or partial or full refund.
MFD Marketing Ltd. will not offer refunds for:
Change of mind
Dissatisfaction with style, preference or opinion
Failure to achieve desired results where no specific guarantee was made
6.6 If you experience an issue with your purchase, please contact us at sian@mfdmarketing.com
MFD Marketing Ltd. will:
First attempt to resolve the issue (e.g. provide a replacement or fix access), and
If this is not possible within a reasonable timeframe (7 working days), offer an appropriate refund or price reduction.
6.7 MFD Marketing Ltd. reserves the right to refuse refunds where there is evidence of:
Product misuse
Fraudulent claims
Repeated refund requests
6.8 The digital products explicitly do not come with any license rights such as Master Resell Rights (MRR) and Private Label Rights (PLR). They are intended for personal use only by the customer who purchased them. You are not authorised to make copies and/or reshare or redistribute MFD Marketing Ltd.'s content and/or digital products, whether this be in part or in full. MFD Marketing Ltd. reserves the right to gather evidence and pursue any infringement through civil proceedings.
6.9 If you purchase the 'Brand Builder Strategy Guide' with accompanying Mood Board, please note that you will need a free Canva account to access and use the Mood Board template. You can create a free account on Canva at https://www.canva.com. It is your responsibility to create an account in order to access and use the template.
7 1:1 Power Hour Strategy Call (Strategy Service) Purchase, Booking & Fulfilment
7.1 MFD Marketing Ltd. reserves the right to refuse a 1:1 Power Hour Strategy Call service under certain circumstances. In the event where MFD Marketing Ltd. will not fulfil this call, a full refund will be provided within 7 working days.
7.2 Please provide accurate information to identify and contact you within the form. A first name and valid email address is required as minimum, to contact you via email and send an online meeting invitation. If you provide an incorrect email address MFD Marketing Ltd. accepts no liability for the absence of communication or a call invitation. After failed attempts to contact you, MFD Marketing Ltd. reserves the right to cancel the call and provide a full refund within 7 working days.
7.3 Please select an available date using the call scheduler on our site to select the time and date for your service.
7.4 If you wish to rearrange your service, you can do so by contacting MFD Marketing Ltd. via email at sian@mfdmarketing.com. You can not rearrange your call if you are within 2 days of the call start date and time.
7.5 If you wish to cancel your service, you can do so by contacting MFD Marketing Ltd. via email at sian@mfdmarketing.com. You can not cancel your call if you are within 2 days of the call start date and time and a refund will not be given.
7.6 If you are late joining your service, MFD Marketing Ltd. is not obligated to fulfil the full 60 minutes of your call and reserve the right to terminate the call at the scheduled end time.
7.8 If you do not attend your service, this is classed as a no show. MFD Marketing Ltd. will attempt to reach out to you to rearrange before processing a refund within 7 working days.
7.9 If MFD Marketing Ltd. needs to rearrange your service, you will be contacted via email as soon as reasonably possible via the email you provided during the booking process. MFD Marketing Ltd. will make reasonable effort to reschedule to a date and time that works for you.
7.10 If MFD Marketing Ltd. is late joining your service, your full 60 minutes will be honoured by either:
7.10.a. Extending the call end time to account for the lost time. (For example, if the call starts at 10:08am, MFD Marketing Ltd. will run until 11:08am if you are able to continue).
7.10.b. Running to the booked call end time, and then make reasonable effort to schedule and fulfil the leftover time with you at a date and time that works for you.
7.11 If MFD Marketing Ltd. cannot attend your service due to unforeseen circumstances, you will be contacted via email as soon as reasonably possible via the email you provided to us during the booking process. MFD Marketing Ltd. will make reasonable effort to reschedule to a date and time that works for you.
7.12 MFD Marketing Ltd. reserves the right to reschedule your service if there are audial or visual disturbances from either party which are disrupting the call. For example, drops in internet connectivity, excessive background noise.
7.13 Any advice or guidance that is given from MFD Marketing Ltd. is to the best of knowledge and based on the information that you give prior to and during the call.
7.14 It is your responsibility to use any advice that is given to you. MFD Marketing Ltd. does not guarantee any favourable results or outcomes, nor does it take responsibility for any negative results or outcomes that are claimed to be the result of any conversations in your service.
7.15 MFD Marketing Ltd. reserves the right to refuse to accept any service bookings you make in future via the site if you accrue 3 instances of no shows, cancellations and/or rearranged service dates.
7.16 MFD Marketing Ltd. reserves the right to terminate the service at any point if you are deemed to be displaying any intimidating and/or inappropriate behaviour. MFD Marketing Ltd. also reserves the right to gather evidence for its representation if such event occurs. Note that in this event, you will also not receive a refund for the service.
7.17 By accepting these terms and conditions, you confirm your understanding of expectations for this service.
8 Discovery Call Booking & Fulfilment
8.1 Submission of the free discovery call request form on this site does not guarantee a confirmed discovery call with MFD Marketing Ltd.
8.2 Please provide accurate information to identify and contact you within the form. A first name and valid email address is required as minimum, to contact you via email and send an online meeting invitation. If you provide an incorrect email address MFD Marketing Ltd. accepts no liability for the absence of communication or a discovery call invitation.
8.3 Please select an available date using the call scheduler on our site to select the time and date for your discovery call.
8.4 If you wish to rearrange your discovery call, you can do so by contacting MFD Marketing Ltd. via email at sian@mfdmarketing.com. You can not rearrange your call if you are within 2 days of the call start date and time.
8.5 If you wish to cancel your discovery call, you can do so by contacting MFD Marketing Ltd. via email at sian@mfdmarketing.com.
8.6 If you are late joining your discovery call, MFD Marketing Ltd. is not obligated to fulfil the full 30 minutes of your call and reserve the right to terminate the call at the scheduled end time.
8.8 If you do not attend your discovery call, this is classed as a no show. MFD Marketing Ltd. is not obligated to reschedule your discovery call after a no show.
8.9 If MFD Marketing Ltd. needs to rearrange your discovery call, you will be contacted via email as soon as reasonably possible via the email you provided during the booking process. MFD Marketing Ltd. will make reasonable effort to reschedule to a date and time that works for you.
8.10 If MFD Marketing Ltd. is late joining your discovery call, your full 30 minutes will be honoured by either:
8.10.a. Extending the call end time to account for the lost time. (For example, if the call starts at 10:08am, MFD Marketing Ltd. will run until 10:38am if you are able to continue).
8.10.b. Running to the booked call end time, and then make reasonable effort to schedule and fulfil the leftover time with you at a date and time that works for you.
8.11 If MFD Marketing Ltd. cannot attend your discovery call due to unforeseen circumstances, you will be contacted via email as soon as reasonably possible via the email you provided to us during the booking process. MFD Marketing Ltd. will make reasonable effort to reschedule to a date and time that works for you.
8.12 MFD Marketing Ltd. reserves the right to reschedule a discovery call if there are audial or visual disturbances from either party which are disrupting the call. For example, drops in internet connectivity, excessive background noise.
8.13 Any advice or guidance that is given from MFD Marketing Ltd. is to the best of knowledge and based on the information that you give prior to and during the call.
8.14 It is your responsibility to use any advice that is given to you. MFD Marketing Ltd. does not guarantee any favourable results or outcomes, nor does it take responsibility for any negative results or outcomes that are claimed to be the result of any conversations in your discovery call.
8.15 MFD Marketing Ltd. reserves the right to refuse to book a discovery call in future with you if you accrue 3 instances of no shows, cancellations and/or rearranged discovery call dates.
8.16 MFD Marketing Ltd. reserves the right to terminate a discovery call at any point if you are deemed to be displaying any intimidating and/or inappropriate behaviour. MFD Marketing Ltd. also reserves the right to gather evidence for its representation if such event occurs.
8.17 By accepting these terms and conditions, you confirm your understanding that a discovery call does not guarantee that MFD Marketing Ltd. will proceed to work with you.
9 Free Social & Web Audit Request & Fulfilment
9.1 Submission of the free social & web audit request form on this site does not guarantee an audit with MFD Marketing Ltd.
9.2 Please provide accurate information to identify and contact you within the form. A first name and valid email address is required as minimum, to contact you via email and send the audit. If you provide an incorrect email address MFD Marketing Ltd. accepts no liability for the absence of communication or audit.
9.3 Please provide an accurate URL for your business website in order for MFD Marketing Ltd. to complete the audit. MFD Marketing Ltd. will attempt to contact you via email to obtain the correct link, but accepts no liability for the non-completion of a free audit where the correct website URL has not been provided.
9.4 Please provide an accurate URL for your social media profile, or handle for your business’ social media profile in order for MFD Marketing Ltd. to complete the audit. MFD Marketing Ltd. will attempt to contact you via email to obtain the correct source, but accepts no liability for the non-completion of a free audit where the correct social media profile URL or handle has not been provided.
9.5 On receipt of request, MFD Marketing Ltd. will aim to deliver your audit via email to the email address you provided in the request form, within 5 working days.
9.6 Any advice or guidance that is given from MFD Marketing Ltd. is to the best of knowledge and based on the sources that you provide in the request form.
9.7. It is your responsibility to use any advice that is given to you. MFD Marketing Ltd. does not guarantee any favourable results or outcomes, nor does it take responsibility for any negative results or outcomes that are claimed to be the result of your audit.
9.8 By accepting these terms and conditions, you confirm your understanding of expectations for the free social & web audit.
10 Privacy Policy
10.1 MFD Marketing Ltd. takes your privacy seriously. Our Privacy Policy explains how your data is collected, stored, and used. You can view it HERE.
11 Third Party Links and Integrations
11.1 This site may contain links to external websites or services.
11.2 MFD Marketing Ltd. is not responsible for the content or practices of third-party sites. Use them at your own discretion and be sure to read their terms to ensure that you are comfortable with them.
11.3 MFD Marketing Ltd. is not responsible for the content or safety of social media platforms that the user may access from this website. These platforms operate independently and the user is responsible for their use of these platforms beyond viewing any linked content or sources from this website.
12 Disclaimer and Limitation of Liability
12.1 MFD Marketing Ltd.’s services and content are provided ‘as is’ without warranties or result guarantees of any kind.
12.2 MFD Marketing Ltd. is not liable for any damage resulting from your use of the website, including data loss or service interruptions.
12.3 MFD Marketing Ltd. is not liable for any damage or losses resulting from third parties attempting to impersonate MFD Marketing Ltd. or any of its employees.
12.4 MFD Marketing Ltd. will not reimburse any transactions made through fraudulent or unauthorised sources.
12.5 MFD Marketing Ltd. will not honour any free audit requests, discovery calls or services bookings made through fraudulent or unauthorised sources.
12.6 Users are responsible for verifying that they are interacting with official communication channels before making payments, bookings or sharing any information. MFD Marketing Ltd. reserves the right to challenge any content believed not to reflect the business or its employees and therefore encourages users to exercise sound judgement.
12.7 Users agree not to rely on screenshots, forwarded messages, AI-generated content, deepfake content and/or unofficial accounts as proof of authenticity.
12.8 Users must report any suspicious communications, activity or any impersonation attempts immediately to sian@mfdmarketing.com.
12.9 MFD Marketing Ltd. reserves the right to delay or suspend services without liability for resulting delays, where fraud is reasonably suspected.
12.10 MFD Marketing Ltd. reserves the right to terminate any purchase or services with and pursue legal action against any user who misrepresents or impersonates MFD Marketing Ltd., any of its employees or any of its customers.
12.11 MFD Marketing Ltd. may share relevant information with law enforcement to support any investigation where fraud or impersonation has been reasonably suspected. This includes evidence that communication, bookings and transactions were not carried out between the user and MFD Marketing Ltd.
13 Use of Artificial Intelligence (AI)
13.1 Under the EU AI Act 2025, MFD Marketing Ltd. is bound to act with transparency and tell users where AI is used and their risk exposure level.
13.2 MFD Marketing Ltd. follows the act at a level of Minimal to No Risk. AI is used for analytics, internal efficiency and non-critical automations to direct users to the website.
14 Modifications to Terms
14.1 MFD Marketing Ltd. may update these Terms of Use periodically.
14.2 Continued use of the site after updates implies your acceptance of the revised terms.
14.3 The latest version of the terms will always be posted here.
15 Governing Law
15.1 These Terms of Use are governed by the laws of England and Wales.
15.2 Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.
16 Contact Information
16.1 If you have any questions regarding these terms, please contact MFD Marketing Ltd. via email at sian@mfdmarketing.com.